Deployment and Effectiveness of Emerging Technologies in Enhancing Safety and Security Across Selected Tourist Destinations in Cross River State, Nigeria.
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Abstract
This study examined the deployment and effectiveness of emerging technologies in enhancing safety and security across selected tourist destinations in Cross River State, Nigeria. Adopting a multi-sited exploratory sequential mixed-methods design, data were collected from 400 respondents using questionnaires and observational checklists, with analysis conducted through descriptive statistics and Independent Samples t-test. The findings revealed that CCTV surveillance systems are the most widely deployed technology (37.3%), followed by mobile security applications, biometric systems, and smart sensors, while drone usage remains limited. Despite moderate adoption, most technologies operate as isolated systems with limited integration and infrastructural support. Effectiveness ratings indicate that over half of respondents perceive these technologies as effective to extremely effective in preventing security threats, although notable proportions reported only moderate or low effectiveness due to operational constraints. The t-test results confirmed a statistically significant difference in perceived safety between destinations with and without emerging technologies (t = 10.94, p < 0.05), demonstrating their positive impact on tourist safety. The study concludes that while emerging technologies enhance surveillance, response efficiency, and visitor confidence, their full potential is constrained by poor integration, inadequate training, and infrastructural deficits. Strategic investment in smart, integrated systems is therefore essential for sustainable tourism security.
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